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Product-Market Fit (PMF)

3 min read

Quick Summary

Product-Market Fit occurs when a product satisfies a strong market need, evidenced by organic growth, high retention, and customer enthusiasm. It is the foundation for sustainable business growth.

Product-Market Fit (PMF) is the alignment between a product and its target market needs. Marc Andreessen defined it as being in a good market with a product that can satisfy that market. When achieved, customers are buying the product as fast as you can make it, and usage is growing organically.

Signs of Product-Market Fit

  • Organic Growth: Customers finding you without heavy marketing
  • Word of Mouth: Users recommending the product to others
  • High Retention: Users keep coming back (low churn)
  • Usage Growth: Increasing engagement over time
  • Customer Love: Users would be disappointed if product disappeared
  • Pricing Power: Customers willing to pay

Measuring Product-Market Fit

Metric Benchmark What it indicates
Sean Ellis Test > 40% would be "very disappointed" Product necessity
Net Promoter Score (NPS) > 40 Willingness to recommend
Retention Rate Flat or growing cohort curves Sustained engagement
Organic Signups > 30% of new users Word of mouth growth

The Sean Ellis Test

Ask users: "How would you feel if you could no longer use [product]?"

  • Very disappointed
  • Somewhat disappointed
  • Not disappointed
  • N/A - I no longer use it

If > 40% say "very disappointed," you likely have product-market fit.

Stages Before and After PMF

  • Before PMF: Focus on problem validation, iteration, finding early adopters
  • At PMF: Signs of traction, organic growth, positive unit economics
  • After PMF: Scale aggressively, optimize for growth, expand market

Mistakes Around PMF

  • Scaling too early: Burning cash before PMF is achieved
  • Ignoring churn: High churn indicates lack of PMF
  • Feature bloat: Adding features instead of solving core problem
  • Wrong metrics: Focusing on vanity metrics instead of retention

Key Points

  • Product satisfies market demand
  • Sean Ellis: > 40% would be very disappointed
  • Signs: organic growth, low churn, word of mouth
  • Must achieve before scaling aggressively
  • Iterate based on customer feedback
  • Not a binary state - degrees of fit exist

Frequently Asked Questions

How do I know if I have product-market fit?

Can product-market fit be lost?

How long does it take to achieve product-market fit?

Should I scale before achieving product-market fit?